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Create overrides

Important note: Shift-based schedules use the V3 API and are not compatible with V2 automations. To create automations for Shift-Based Schedules, you need to:

  1. Update your automations to use the V3 API for all new shift-based schedules
  2. Keep the V2 endpoint for your existing schedules

An upgrade tool for existing schedules is coming soon; your legacy schedules will keep working in the meantime. Learn more.

Create one or more overrides for a schedule. An override temporarily replaces a scheduled on-call member with a different member for a specific time period.

Each override must reference either a rotation_id or a custom_shift_id (not both). The overriding member must belong to the account.

Note: The create response wraps the result in an overrides array. Single-resource endpoints (get, update) wrap in override (singular).

Authorization<token>

The API Key with format Token token=<API_KEY>

In: header

Path Parameters

id*string

The ID of the schedule.

Request Body

application/json

TypeScript Definitions

Use the request body type in TypeScript.

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

Create an event POST

<!-- theme: info --> > **Important note:** Shift-based schedules use the V3 API and are not compatible with V2 automations. **To create automations for Shift-Based Schedules, you need to:** > > 1. **Update your automations** to use the V3 API for all new shift-based schedules > 2. **Keep the V2 endpoint** for your existing schedules > > An upgrade tool for existing schedules is coming soon; your legacy schedules will keep working in the meantime. [Learn more](https://support.pagerduty.com/main/docs/shift-based-schedules-api-upgrade-examples). Create a new event that defines when and how users are on-call within a rotation. **Constraints:** - Maximum 5 events per rotation - Events within a rotation cannot overlap - `effective_since` must be in the future (past values are clamped to now) - All users referenced in `assignment_strategy.members` must exist and belong to the account

Create a rotation POST

<!-- theme: info --> > **Important note:** Shift-based schedules use the V3 API and are not compatible with V2 automations. **To create automations for Shift-Based Schedules, you need to:** > > 1. **Update your automations** to use the V3 API for all new shift-based schedules > 2. **Keep the V2 endpoint** for your existing schedules > > An upgrade tool for existing schedules is coming soon; your legacy schedules will keep working in the meantime. [Learn more](https://support.pagerduty.com/main/docs/shift-based-schedules-api-upgrade-examples). Create a new empty rotation for a schedule. After creating a rotation, add events to define the on-call pattern. **Note:** Rotations have no configuration of their own — all scheduling logic (recurrence, assignment strategy, members) is specified on events. The request body must be empty or `{}`.