Introduction to PagerDuty

What is PagerDuty?

Through its SaaS-based platform, PagerDuty empowers developers, DevOps, ITOps, and business leaders to prevent and resolve incidents and deliver an exceptional customer experience. When revenue and brand reputation depend on customer satisfaction, PagerDuty equips your organization with the insight to proactively manage events across your IT environments.

PagerDuty delivers the right data to the right people in real time. The platform supports this through hundreds of native integrations, on-call scheduling, escalation policies, AIOps, business-wide response orchestration, and analytics.

Video: PagerDuty Introduction

Get Help

• Contact Technical Support — Contact our Technical Support team for help.
• PagerDuty MCP Server — View our GitHub repository for updates, community contributions, and detailed setup steps for the MCP Server.
• PagerDuty University — Take up on-demand eLearning courses, sign up for live webinar trainings, or get certified.
• PagerDuty Commons — Connect with our PagerDuty user community and find innovative ways to amplify PagerDuty's capabilities.
• Status Page — Subscribe to PagerDuty's status page containing the most up-to-date information about incidents and affected product areas, and get notified about disruptions.
• What's New — Check out what's new with PagerDuty and keep up to date with all of the latest features and capabilities.
• PagerDuty YouTube Channel — The official PagerDuty YouTube channel for incident management insights, technical tutorials, product updates, and best practices.
• API Reference — Learn how to use PagerDuty APIs to manage incidents, account settings, and more.
• Integrations Library — Discover integrations that connect PagerDuty with your favorite tools — to automate incident response, streamline communication, and resolve issues faster.
• Twitter/X — A general-purpose account that you can follow and discover how PagerDuty can help you do your job better.

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