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Service Regions
PagerDuty service regions allow customers to choose the geographic region of the PagerDuty data centers that host their account. When signing up for your account, you can choose one of the following service regions:
- United States (US)
- Europe (EU)
Your service region may also determine the primary location of some service providers for your account, such as phone, SMS and email service.
We may process and store some types of data outside of your account's chosen service region. These types of data may include but are not limited to:
- Data for our engineering teams to secure and operate PagerDuty, such as application logs.
- Data to improve PagerDuty, such as aggregated product usage analytics.
- Data to provide you with technical support.
- Data to conduct business with you, such as billing details.
- Data to record your marketing preferences.
- Data contained within Global User Profiles.
If you choose to install an integration into your PagerDuty account, that data may also be stored outside of your chosen service region. It is your responsibility to review any integration you choose to and determine if it meets your requirements.
Pricing Plan Availability
Login URLs
Each service region has its own login URL:
| Service Region | Login URL |
|---|---|
| US | https://app.pagerduty.com/ |
| EU | https://app.eu.pagerduty.com/ |
API Access URLs
Each service region has its own URLs for accessing the API:
| Service Region | Events API | REST API |
|---|---|---|
| US | https://events.pagerduty.com | https://api.pagerduty.com |
| EU | https://events.eu.pagerduty.com | https://api.eu.pagerduty.com |
Forwarding Support for EU-Bound API Requests
Hosting Locations
Depending on your service region, PagerDuty could be running from any of the following data centers at any point in time:
| Service Region | Data Centers |
|---|---|
| US | - AWS US West (Northern California) - AWS US West (Oregon) - AWS US East (Ohio) |
| EU | - AWS EU Central (Frankfurt) - AWS EU West (Ireland) |