Workflow Actions
Google Chat: Create a Google Chat Private Space
Create a new Google Chat Private Space
Description
Creates a new private Google Chat space directly from an Incident Workflow. Use this action to automatically provision a dedicated incident collaboration space when a workflow triggers, ensuring responders have a focused channel for real-time coordination without manual setup.
Prerequisites
Before using this action, connect PagerDuty to your Google Workspace:
- Navigate to Integrations Extensions Google.
- Click Connect a new Workspace.
- Select your Google account from the authorization screen and click Continue.
- Click Allow to confirm the integration.
A confirmation message appears when the connection is successful.
Instructions
- If you have not done so, follow the instructions to Create an Incident Workflow.
- When the instructions prompt you to add actions, select this action.
- Enter the following Inputs and click Save.
- Continue following instructions to Publish the Workflow.
- When the action runs, you will see the Outputs listed below.
Inputs
Field References
Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter {{, and select relevant fields. Refer to the Field References article for more information.
| Name | Description |
|---|---|
| Google Workspace | Name of the Google Workspace (e.g., "PagerDuty"). |
| Space Display Name (Required) | The display name for the new space. Maximum 128 characters. |
Outputs
| Name | Description |
|---|---|
| Space Name | The resource name of the created space (e.g., spaces/AAAA...). |
| Space URL | The URL of the created space. |
| Space Display Name | The display name of the created space. |
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that is populated if the action failed. |
Tips
- Space Display Name Limit: The space display name must be 128 characters or fewer.
- Dynamic Names: Use field references such as the incident title or number to generate descriptive, unique space names per incident.
- Chaining Actions: Use the Space Name output in subsequent steps — for example, as the space identifier when adding members or sending messages to the newly created space.