Workflow Actions
Link Incident Notification Channel
Slack
Professional
Description
Link an existing Slack channel to an incident.
Instructions
- If you have not done so, follow the instructions to Create an Incident Workflow.
- When the instructions prompt you to add actions, select this action.
- Enter the following Inputs and click Save.
- Continue following instructions to Publish the Workflow.
- When the action runs, you will see the Outputs listed below.
Inputs
Field References
Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter {{, and select relevant fields. Refer to the Field References article for more information.
| Name | Description |
|---|---|
| Workspace | Select the name of the Slack Workspace the channel is in |
| Channel Name | Enter the name of the channel to link in Slack. If you use a field reference, the value of the field must be the Slack channel ID (e.g., C1234TEST). You can find this by viewing a channel's details in Slack or from the URL path when viewing the Slack channel in your web browser. |
Outputs
| Name | Description |
|---|---|
| Channel Name | Name of the channel that was linked |
| Channel Link | URL that links to the newly created Slack channel |
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed" |
| Result Summary | Brief description of what the action did or if it failed |
| Error | Brief description that is populated if the action failed |