Workflow Actions
Add Conference Bridge
PagerDuty Incident Management
Business
Description
Add a phone number and/or URL to an incident.
Instructions
- If you have not done so, follow the instructions to Create an Incident Workflow.
- When the instructions prompt you to add actions, select this action.
- Enter the following Inputs and click Save.
- Continue following instructions to Publish the Workflow.
- When the action runs, you will see the Outputs listed below.
Inputs
Field References
Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter {{, and select relevant fields. Refer to the Field References article for more information.
| Name | Description |
|---|---|
| Conference Number | The phone number of the conference call for the conference bridge. Phone numbers should be formatted like +1 415-555-1212,,,,1234#, where a comma (,) represents a one-second wait and pound (#) completes access code input. |
| Conference URL | A URL for the conference bridge. This could be a link to a web conference or Slack channel. |
| Overwrite existing conference bridge | Set whether to overwrite existing conference bridges on the incident. If yes, conference bridges will be overwritten. |
Outputs
| Name | Description |
|---|---|
| Conference Number | The phone number of the conference call for the conference bridge. |
| Conference URL | A URL for the conference bridge. |
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that is populated if the action failed. |